# Refund Policy
Thank you for shopping at **ChatWize**
## Non-tangible irrevocable goods ("Digital products")
We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving, downloading, accessing, or using our products.
## Contact us for any issues
If you have any questions about our Returns and Refunds Policy, please contact us at:
**Trade:** ChatWize
**Email:** [hello@chatwize.in]
**Owner:** Akash Bajeerav Bankar
**Address:** Plot No. 05, New Hanuman Nagar, Garkheda, Aurangabad, Maharashtra 431001, India